Privacy Policy
Taxtips Pty Ltd and its associated companies (“Taxtips”) follow the Federal Privacy Act.
Our Commitment to Your Privacy:
Taxtips is committed to ensuring the privacy of your information and we understand how important the privacy of your personal information is to you.
We will make every reasonable effort to protect and keep confidential any information you provide to us.
We will not sell or release your name or information to any outside organisations.
The following statement addresses the relevant privacy policies Taxtips has in place to protect your personal information, whether it was gained via mail, e-mail, fax, telephone, our website or a visit to an office (“the information”)
If you have any questions relating to this privacy statement, please do not hesitate to contact us.
Why do we collect Personal Information?
Our primary objective in collecting the information from you is to provide you with the most efficient service and to enable prompt lodgement of your tax returns and make available to you a loan on your tax refund if any, if you choose to take a Tax Refund on the Spot (charges and conditions apply).
We will not use your information for any purpose which is not related to the services we provided to you or for any purpose for which you would not reasonably expect us to use the information.
We may release information about you where there is a duty to disclose that information, where we are required or authorised by law or where the interests of Taxtips require disclosure.
Information Requested by Another Organisation: Your information will be used to complete your taxation return and we only share this information with authorised Government bodies such as the Australian Taxation Office.
Your personal information will be treated with respect and will not be disclosed to any other individual or organisation without your consent.
Quality of Personal Information: Our priority is to ensure that your personal information is accurate, complete and current. To assist us with this, please advise us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, please contact us and we will take all reasonable steps to correct the information.
Financial Information: All financial information we collect will remain absolutely confidential and will never be disclosed to any non-affiliated companies except as required by law. Financial information includes information such as credit card numbers and bank account information. We may store such information on our secure servers to expedite processing of certain services and products we provide to you.
Identifying and Contact Information: From time to time, you may be asked to provide certain Identifying and contact information, such as your name, e-mail address, mailing address, telephone number, user name and demographic information. This information is used to verify your identity, determine your eligibility for special programs or services we may offer and complete transactions. At times it will be necessary to use your Contact Information to communicate with you concerning administrative matters, responding to your requests and notifying you of the status of your transactions. However, we will never disclose Identifying and Contact Information to third parties without your consent except as required by law.
Security information: Security is of utmost importance to us and we use the latest SSL technology to protect your confidential information. Unfortunately, the Internet medium cannot be 100% guaranteed, but we make every effort possible to protect your information.
Tax Related Information: When you prepare or file a tax return with us, the information contained in your tax return will be treated with extreme care and confidence. We will never disclose any tax return information without your consent except as required by law.
Your IP address: We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.